Terms of Service

Last Updated: June 1st, 2025

These Terms of Service (the “Terms”) are effective immediately for anyone accessing or using the Service without an Account, or for those registering Accounts on or after June 1, 2025. By accessing or using the Service, you agree to these Terms, which form a legally binding contract with:

My Maricopa Businesses LLC, an Arizona corporation with headquarters in Maricopa, Arizona, “My Maricopa Businesses” means My Maricopa Businesses LLC. If you do not wish to be bound by these Terms, do not use or access the Service. For more information about our policies and instructions relating to the Service, click here.

Important: These Terms include dispute resolution provisions (see Section 13) that, except for limited exceptions, require that (1) any claims you bring against My Maricopa Businesses be resolved by binding, individual arbitration, and (2) you waive your right to bring or participate in any class, group, or representative action or proceeding.

0. Data Privacy and preservation

We want to make it perfectly clear: MyMaricopa.biz will NEVER sell your data to a 3rd party. We will do everything in our ability to keep your data private, secure, and preserved as you’ve provided it.

1. Definitions

Parties. “You” and “your” refer to you, the user of the Service. “We,” “us,” and “our” refer to My Maricopa Businesses and its subsidiaries.
Content. “Content” includes text, images, photos, audio, video, and all other forms of data or communication.
- Your Content. Any Content you submit to, transmit through, or share in connection with the Service (e.g., ratings, reviews, photos, videos, compliments, check-ins, direct messages, profile information, etc.).
- User Content. Content that users (including you) submit or transmit to, through, or in connection with the Service.
- My Maricopa Businesses Content. Content created and provided by us in connection with the Service.
- Third-Party Content. Content from parties other than My Maricopa Businesses or its users, made available via the Service.
- Service Content. All Content available through the Service, including Your Content, User Content, My Maricopa Businesses Content, and Third-Party Content.
Sites and Accounts.
- Consumer Site. My Maricopa Businesses’s consumer-facing website (mymaricopa.biz and related domains) and mobile applications.
- Consumer Account. The account you create to access or use the Consumer Site.
- Business Account. The account you create to access or use My Maricopa Businesses for Business Owners (biz.mymaricopa.biz and related domains) and mobile apps.
- Account. Any Consumer Account or Business Account.

2. Changes to These Terms

We may modify these Terms from time to time. The most current version will be posted at https://mymaricopa.biz/terms. Your use of the Service is governed by the version of the Terms in effect when you access or use the Service. If we make material changes, we will notify you by email, by posting notice on the Service, or by other means before the changes take effect. We will update the “Last Updated” date at the top. Continued use of the Service after changes signifies your acceptance of the revised Terms.

3. Translation

We may provide translations of these Terms for convenience. However, the English version is the authoritative text. In case of any inconsistency among translations, the English version prevails.

4. Using the Service

4.1 Eligibility. To use the Service, you must have the legal capacity and authority to enter into these Terms. You may not use the Service if you are a competitor of My Maricopa Businesses or if we have banned or closed your Account.

4.2 Permission to Use. We grant you permission to access and use the Service subject to these Terms. Your use of the Service is at your own risk, including risk of encountering offensive, inaccurate, or inappropriate Content.

4.3 Service Availability. We may modify, update, interrupt, suspend, or discontinue the Service at any time, without notice or liability.

4.4 Accounts. Some features require you to create an Account. You must provide accurate, current, and complete information when registering. You are responsible for maintaining your Account password’s confidentiality and for all activities that occur under your Account. You must notify us immediately of any unauthorized use. We reserve the right to close or suspend your Account at any time, for any reason, with or without notice.

Your Consumer Account is for personal, non-commercial use only. You may not create or use a Consumer Account on behalf of anyone else. You agree not to impersonate anyone, use an email address that is not yours, create multiple Accounts, or transfer your Consumer Account without My Maricopa Businesses’s prior written permission.

4.5 Communications from My Maricopa Businesses and Other Users. By using the Service, you agree to receive communications from other users and from My Maricopa Businesses via the Service or by other means (email, push notifications, text messages, phone calls). These communications may include promotions for My Maricopa Businesses or nearby businesses. They may be sent using an automatic telephone dialing system, and your carrier may charge you for SMS or MMS messages or phone calls. You agree to promptly update us if your phone number changes. Any communications, including phone calls, may be monitored and recorded for quality assurance.

You may opt out of certain communications here.

5. Content

5.1 Your Content. You alone are responsible for everything you post or transmit as Your Content. Once submitted, Your Content may not be fully retractable. You assume all risks associated with Your Content, including reliance by others on its quality, accuracy, or reliability and any risks of disclosing personal information. You represent and warrant that you own or have permission to use Your Content and authorize My Maricopa Businesses to use it as described below. You agree not to imply that My Maricopa Businesses endorses or sponsors Your Content unless we have given explicit permission.

You may be liable to third parties if Your Content:

Is false, misleading, or defamatory.
Infringes any third-party rights (copyright, trademark, privacy, publicity, etc.).
Contains unlawful or harmful material (hate speech, explicit content, content exploiting minors, etc.).
Violates any applicable law or regulation.
Violates these Terms.

5.2 Our Right to Use Your Content. By submitting Your Content, you grant My Maricopa Businesses and its users a perpetual, worldwide, non-exclusive, royalty-free, sublicenseable, transferable license to use, display, reformat, distribute, create derivative works, promote, and allow others to do the same on their own platforms (“Other Media”). You also irrevocably waive any moral rights or rights of attribution in Your Content. “Use” includes copying, publicly displaying, reproducing, distributing, modifying, translating, analyzing, commercializing, and preparing derivative works of Your Content.

5.3 Ownership. As between you and My Maricopa Businesses, you own Your Content. My Maricopa Businesses owns all My Maricopa Businesses Content—visual interfaces, interactive features, graphics, design, compilation (selection, coordination, aggregation, arrangement of User Content and other Service Content), computer code, software, products, aggregate ratings, and all other Service elements (excluding Your Content, User Content, and Third-Party Content). We also own all intellectual property rights associated with My Maricopa Businesses Content (copyrights, trademarks, trade dress, patents, trade secrets, etc.). Except as expressly permitted here, you may not sell, license, copy, publish, modify, reproduce, distribute, create derivative works, publicly display, or exploit any My Maricopa Businesses Content without our prior written permission. All rights are reserved.

5.4 Advertising. My Maricopa Businesses and its licensees may display advertisements, sponsored content, and similar information in association with Your Content. You will not receive compensation for such advertisements. We may change the manner, mode, and extent of advertising at any time without notice.

5.5 Other. User Content (including content from users employed or contracted by My Maricopa Businesses) does not necessarily reflect our views. Except as required by law, we have no obligation to retain or provide you with copies of Your Content, and we do not guarantee any confidentiality. Except under My Maricopa Businesses’s Verified License program, we do not verify any licenses claimed by local businesses—consumers should confirm licenses directly with the business. Businesses with licenses verified by My Maricopa Businesses will display a “Verified License” badge on their business page.

5.6 Content Moderation. Except as required by law, we reserve the right, at our sole discretion and without notice, to screen, remove, edit, or reinstate any User Content for any reason or no reason. For example, we may remove a review if it violates our Content Guidelines. If you reside in the EU, visit here for more information about our content moderation, appeals, and complaint processes (Digital Services Act).

6. Booking and Transacting

6.1 In General. The Service may include features that let you book or transact online with local businesses (e.g., restaurant or spa reservations, food delivery, scheduling appointments). These features may be provided by My Maricopa Businesses’s third-party partners (via iframes or similar formats) and may be governed by separate terms presented during booking or transaction. Third-party partners and local businesses are responsible for fulfilling bookings and transactions.

6.2 Payments and Cancellations. You may be required to provide credit card information to confirm a booking and agree to pay any applicable fees (including cancellation or no-show fees) according to the local business’s cancellation policy at the time of booking. My Maricopa Businesses may facilitate payments and charges on the local business’s behalf.

6.3 Coupons. Any coupons issued by My Maricopa Businesses for use with the Service are non-transferable (unless required by law), have no cash value, and expire 30 days after issuance unless specified otherwise. If your Account is closed or terminated, any unused, unexpired coupons will be void and cannot be redeemed, unless required by law.

7. Representations and Warranties

While we encourage you to report any violations of these Terms, My Maricopa Businesses is not obligated to enforce these Terms on your behalf. We reserve the right to investigate and take appropriate action in our sole discretion.

You represent and warrant that:

You have read, understood, and agree to our Content Guidelines.
You have read, understood, and agree to our Privacy Policy. If you use the Service outside the U.S., you consent to the transfer and processing of your personal data in the U.S.
Before attending any event listed on the Service, you have read and agree to our Event Terms and Conditions.

You also represent and warrant that you will not, and will not assist or encourage others to:

Violate these Terms, including Content Guidelines and Event Terms and Conditions.
Post fake or defamatory reviews, trade reviews, or pay anyone to post, refrain from posting, or remove a review.
Infringe any third-party rights (confidentiality, copyrights, trademarks, patents, trade secrets, privacy, publicity, or other proprietary rights).
Threaten, stalk, harass, or discriminate against others.
Use the Service for commercial purposes, except via a Business Account in accordance with the Business Terms.
Send bulk emails, surveys, mass messages, engage in keyword spamming, or manipulate search results, Recommendation Software, or any third-party site.
Solicit personal information from minors or share pornographic content.
Violate any applicable law.
Reproduce, distribute, create derivative works, publicly display, or exploit the Service or Service Content (other than Your Content), except as expressly permitted by My Maricopa Businesses.
Use any automated means (robots, spiders, scrapers, etc.) to access, retrieve, copy, or index any part of the Service or Content, except as expressly permitted (e.g., robots.txt).
Reverse engineer any portion of the Service, unless prohibited by law—if so, you must provide 30 days’ written notice to us here.
Remove or modify any copyright, trademark, or other proprietary notices from any part of the Service or materials copied from it.
Collect or mine information about users or build a searchable database of reviews.
Reformat or frame any part of the Service.
Impose an unreasonable or disproportionately large load on our infrastructure or make excessive requests to the Service.
Attempt unauthorized access to the Service, Accounts, systems, or networks (e.g., hacking, password mining).
Transmit any harmful code (viruses, worms, spyware, malware, etc.).
Use software or routines that interfere with the Service’s proper working or security.
Use the Service to violate computer network security, crack passwords, or disrupt network security.
Disable or tamper with any security features, limitations, or restrictions built into the Service.

8. Additional Policies and Terms

Copyright and Trademark Disputes. You agree to follow our Infringement Policy in notifying us of any copyright or trademark disputes concerning User Content. We may forward any such notice to the user who posted the content at issue.

Additional Terms. Your use of the Service is also subject to any Additional Terms, policies, rules, or guidelines posted or linked from the Service. All such Additional Terms are incorporated by reference into these Terms. If you have a Business Account, the Business Terms below apply as well.

9. Suggestions and Improvements

By providing any ideas, suggestions, documents, or proposals (“Feedback”) to My Maricopa Businesses, you agree that:

Your Feedback will not contain any third-party confidential or proprietary information.
We have no obligation of confidentiality—express or implied—regarding the Feedback.
We may already have similar ideas in development.
We are not obligated to review, consider, or implement the Feedback, nor to return any portion of it to you.
You grant My Maricopa Businesses an irrevocable, non-exclusive, royalty-free, perpetual, worldwide, sublicenseable, transferable license to use, modify, create derivative works of, publish, distribute, and sublicense the Feedback. You also waive any moral rights in the Feedback against My Maricopa Businesses and its users.

10. Third-Party Content and Services

The Service may include Third-Party Content or links to other websites or applications (“Third-Party Services”). We do not endorse or control any Third-Party Content or Third-Party Services. You agree that My Maricopa Businesses is not responsible for the availability, accuracy, or content of such Third-Party Content or Third-Party Services. Your reliance on any Third-Party Content or Third-Party Service is at your own risk.

Some services made available through the Service and Third-Party Services may be subject to additional third-party terms, privacy policies, licensing terms, and disclosures. It is your responsibility to review and comply with those terms.

11. Indemnity

You agree to indemnify, defend, and hold harmless My Maricopa Businesses, its parent companies, subsidiaries, affiliates, related companies, suppliers, licensors, and partners, and all officers, directors, employees, agents, contractors, and representatives (collectively, the “My Maricopa Businesses Entities”) from any and all third-party claims, demands, losses, damages, liabilities, costs, and expenses (including attorneys’ fees and court costs) arising out of or relating to:

Your use of the Service, including Your Content.
Your breach of these Terms.
Your breach of any representations or warranties under these Terms.
Any products or services you obtain through the Service.
Your own products or services or their marketing or distribution to end users.
Any infringement by you, or any third party using your Account, of any intellectual property or other rights of any person or entity.

My Maricopa Businesses reserves the right, at your expense, to assume exclusive control of the defense of any claim for which you must indemnify us, and you agree to cooperate with our defense. You agree not to settle any claim without My Maricopa Businesses’s prior written consent. We will use reasonable efforts to notify you of any claim upon becoming aware of it.

12. Disclaimers and Limitations of Liability

Please read this section carefully—It limits My Maricopa Businesses’s liability to you. These provisions apply to the fullest extent permitted by applicable law. Nothing here is intended to limit any rights you may have that cannot be lawfully excluded or limited. By using the Service, you confirm that you have read, understood, and agree to these Terms, including this section. You acknowledge that you are giving up substantial legal rights.

12.1 Disclaimer of Warranties

The Service and Service Content are provided on an “AS IS,” “WITH ALL FAULTS,” and “AS AVAILABLE” basis, without any warranties of any kind. My Maricopa Businesses does not verify User Content or Third-Party Content and makes no representations or warranties about their quality, completeness, accuracy, reliability, safety, or security (including data security). Your use of the Service is at your sole risk.

My Maricopa Businesses makes no warranties regarding any third parties (e.g., businesses or advertisers listed on the Service or any users). My Maricopa Businesses is not liable for any personal injury, loss, or damage arising from your reliance on business listings, ratings, reviews (including omissions, order, or display), metrics, or any other content found on or through the Service.

12.2 Limitation of Liability

Your Sole Remedy. If you are dissatisfied with the Service or any related offering, your only and exclusive remedy is to stop using the Service.

Maximum Liability. To the maximum extent permitted by law, the aggregate liability of My Maricopa Businesses and its Entities to you for all claims arising from or related to these Terms or the Service is limited to the greater of:

The total amount you paid to My Maricopa Businesses in the 12 months preceding the action giving rise to liability; or
$100.

Exclusion of Damages. To the fullest extent permitted by law, My Maricopa Businesses and its Entities will not be liable for any:

Indirect, special, incidental, punitive, exemplary, reliance, or consequential damages.
Lost profits or revenue.
Business interruption.
Reputational harm.
Loss of information or data.
Liability relating to any consumer alert posted on any My Maricopa Businesses business page.

These waivers and limitations survive and remain in effect regardless of the form of action (contract, tort, strict liability, or otherwise).

13. Choice of Law, Binding Arbitration, and Dispute Resolution

13.1 If You Reside in the United States or Canada

A. Choice of Law, Jurisdiction, and Venue. These Terms are governed by and construed under Arizona law (excluding conflict-of-law rules). Any disputes not subject to mandatory arbitration will be resolved exclusively in state or federal courts in Pinal County, Arizona. You consent to the personal jurisdiction and venue of those courts.

B. Mutual Arbitration Agreement. You and My Maricopa Businesses agree to arbitrate all disputes arising out of or related to these Terms, your use of the Service, or any aspect of your relationship with My Maricopa Businesses, except as provided in Section 13(A)(iii). This Arbitration Agreement replaces any prior arbitration agreement between you and My Maricopa Businesses and applies to all claims (filed or unfiled) based on facts before or after its effective date, as well as claims that may arise after termination.

C. Claims Not Subject to Arbitration. You and My Maricopa Businesses each retain the right to:

Resolve claims in small claims court on an individual basis within that court’s jurisdiction.
Have any claim arising from acts in furtherance of free speech or petition rights under the U.S. or Arizona Constitutions resolved in state or federal court.
Bring litigation in state or federal court to protect intellectual property rights (patents, copyrights, moral rights, trademarks, trade secrets, but not privacy or publicity rights).

D. Arbitration Rules and Forum. This Arbitration Agreement involves interstate commerce and is governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. § 1 et seq. If the FAA is inapplicable, the law governing arbitration agreements in your state of residence applies. Arbitration will be conducted by National Arbitration and Mediation (“NAM”) under its Comprehensive Arbitration Rules and Procedures (the “NAM Rules”), including Supplemental Rules for Mass Arbitration Filings, available at namadr.com/resources/rules-fees-forms or www.namadr.com. If NAM is unavailable, the parties will select an alternative arbitral forum.

Arbitration fees (filing, arbitrator, and hearing fees) are governed by the NAM Rules, unless you qualify for a fee waiver under applicable law. If, after any available waivers, the arbitrator finds arbitration fees to be prohibitive, My Maricopa Businesses will pay as much of your fees as necessary to prevent arbitration from being cost-prohibitive—regardless of the outcome—unless the arbitrator determines your claims were frivolous or brought in bad faith. NAM may reduce or defer fees at its discretion, provided it does not increase your costs.

You are responsible for your own attorneys’ fees unless otherwise provided by the NAM Rules or applicable law. The parties may choose arbitration by telephone, based on written submissions, or in person. The arbitrator (or NAM Administrator) will determine the hearing location. If you initiate arbitration, you must forward your arbitration demand to My Maricopa Businesses and file it with NAM. If you have an Account, any demand initiating arbitration must include the primary email associated with your Account and any additional profiles you control.

E. Arbitration Demand Requirements. Any arbitration demand or counterclaim must contain sufficient information to provide fair notice of:

Your identity.
The claims you seek to assert.
Factual allegations supporting your claims.
Proof that you are a party to this Arbitration Agreement and these Terms.

The arbitrator or NAM may require amendments if demands lack sufficient information. The arbitrator may impose sanctions for frivolous or improper claims or for filing on behalf of someone not party to this Arbitration Agreement.

F. Class Arbitration and Collective Relief Waiver. To the maximum extent permitted by law, arbitration must be on an individual basis—no class, collective, or representative actions. The arbitrator may award relief only to the individual seeking it and only to the extent necessary to resolve that individual’s claim. Arbitration may proceed on a consolidated basis only if My Maricopa Businesses provides written consent.

G. Jury Trial Waiver. You and My Maricopa Businesses waive any right to a jury trial.

H. Arbitrator’s Authority. The arbitrator has exclusive authority to:

Determine the scope and enforceability of this Arbitration Agreement.
Resolve any dispute related to interpretation, applicability, enforceability, or formation of this Arbitration Agreement—including any claim that it is void or voidable and whether a claim must be arbitrated.

Subject to NAM Rules and procedures, the arbitrator may permit dispositive motions to efficiently resolve or narrow issues. The arbitrator will render an award within the timeframe specified by NAM Rules, including essential findings and conclusions. The arbitrator may award individual monetary damages and non-monetary relief consistent with Section 12 (Disclaimers and Limitations of Liability). The arbitrator may impose sanctions (including fees and costs) for sanctionable conduct. A court of competent jurisdiction may enter judgment on the arbitrator’s award.

I. Batch Arbitration. To improve efficiency, if 25 or more similar arbitration demands (same or substantially similar facts/claims, seeking similar relief) are presented to NAM within a 90-day period by or with assistance of the same law firm(s) or organization(s) (a “Mass Filing”), the parties agree to:

Process the Mass Filing in batches of up to 10 claims per batch (plus a final batch for any remainder under 10), regardless of whether demands were filed as individual arbitrations.
Appoint a single arbitrator for each batch; each claimant retains the opportunity to object to the appointed arbitrator under NAM Rules and applicable law.
Accept applicable fees, including any reductions NAM may grant.
Resolve each batch as a single consolidated arbitration with one procedural schedule, one hearing (if any), and one final award, cooperating to address individual issues as needed.
Ensure that fees owed by claimants and My Maricopa Businesses are due only after a demand is included in a properly designated batch for adjudication.
Use good faith efforts to resolve each batch within 180 days; if not resolved, any claimant or My Maricopa Businesses may opt out of arbitration and file in a court of competent jurisdiction (“Batch Arbitration”).

You agree to cooperate with My Maricopa Businesses and the arbitrator to establish additional processes NAM deems necessary for efficient claim resolution. If parties disagree about batch arbitration procedures, NAM may appoint a procedural arbitrator to decide. This provision does not authorize any form of class, collective, or mass arbitration beyond what is described here. Claims included in a Mass Filing remain tolled until resolved, withdrawn, or settled.

J. Mediation Following First Batch Arbitration. After the first batch of arbitrations in a Mass Filing concludes, their results will be given to a NAM mediator selected by joint ranking from five proposed mediators. The mediator will attempt to facilitate resolution of remaining claims. My Maricopa Businesses, the remaining claimants (and their counsel), and the mediator will have 90 days (the “Mediation Period”) to reach a settlement or agree on a methodology for resolving outstanding claims. If no agreement is reached by the close of the Mediation Period, any claimant or My Maricopa Businesses may opt out of arbitration and bring claims to court by providing written notice within 60 days after the Mediation Period ends. If no party opts out and no methodology is agreed upon, arbitration continues under the batching process, in the order assigned during the Mass Filing.

K. Changes to Arbitration Terms. My Maricopa Businesses will provide 30 days’ notice before making material changes to this “Binding Arbitration, Disputes, and Choice of Law” section. Changes take effect 30 days after notice and apply to all claims not yet filed, regardless of when they arose. Continued use of the Service after that period signifies acceptance of the new terms.

14. Termination

You may terminate these Terms at any time by closing your Account, ceasing all access to and use of the Service, and providing notice of termination to My Maricopa Businesses here. We may, at any time and for any reason (with or without notice), close your Account, suspend your Service access, terminate any license or permission granted, or ban you from the Service. Such action may prevent you from accessing your Account, the Service, Your Content, or related information.

Upon termination by you or My Maricopa Businesses, Sections 1, 3, 5, and 7–15 remain in full force and effect.

15. General Terms

Service Modifications. We reserve the right to modify, update, or discontinue the Service at any time, for any reason, without notice or liability.
No Third-Party Rights. Except as stated in Section 10 (Copyright and Trademark Disputes), nothing herein grants rights or remedies to any third party.
Entire Agreement. These Terms (including Additional Terms and Business Terms, if applicable) constitute the entire agreement between you and My Maricopa Businesses regarding your use of the Service and supersede any prior agreements.
No Waiver. Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of such right or provision. No waiver is effective unless in writing and signed by My Maricopa Businesses.
Severability. If any provision of these Terms is held invalid or unenforceable by an arbitrator or court, that provision will be modified to reflect the parties’ intent or severed, and the remainder of the Terms will remain in full force.
Assignment. You may not assign, transfer, or sublicense your rights or obligations under these Terms without My Maricopa Businesses’s prior written consent. My Maricopa Businesses may assign or transfer without restriction. Any attempted assignment by you is void.
No Agency. These Terms do not create a joint venture, partnership, employment, agency, special, or fiduciary relationship between you and My Maricopa Businesses.
Captions. Section headings are for convenience only and have no legal effect.

Additional Terms for Business Accounts

Last Updated: June 1, 2025

These Business Terms, together with the Terms of Service above, govern your use of a Business Account. In the event of any conflict between these Business Terms and the Terms of Service, the Business Terms control. If you have purchased products or services from My Maricopa Businesses on behalf of your business (e.g., advertising or business tools), the terms of that purchase prevail over these Business Terms. Undefined capitalized terms have the meanings given in the Terms of Service. By creating, accessing, or using a Business Account, you accept these Business Terms and enter into a binding contract with My Maricopa Businesses. If you do not agree to these Business Terms, you are not authorized to create, access, or use a Business Account.

Please read carefully—this section requires arbitration on an individual basis and limits your remedies in disputes.

These Business Terms remain in full force even after your Business Account is closed or terminated.

1. Requirements, Representations, and Warranties

To access or use My Maricopa Businesses’s business services, you agree that:

You have the authority to act on behalf of the business(es) associated with your Business Account and bind them to these Business Terms (each such business, your “Business”).
You will use the Business Site only in your capacity as an authorized representative of your Business.
You will not use the Consumer Site for business activities (e.g., flagging reviews or messaging users who reviewed your Business).
Your Business complies with all applicable laws and does not offer, advertise, sell, or lease illegal products or services.
You grant My Maricopa Businesses a non-transferable, non-exclusive, royalty-free, limited license to display your public website on the Service or through iframes or framing technology.
You agree that My Maricopa Businesses may contact you (by phone or email) using contact information you provide or make publicly available, and that such communications may be monitored and recorded for quality assurance.
You understand that My Maricopa Businesses may display health score information for your Business and may place a Consumer Alert regarding that health score on your business page.
You understand and agree that My Maricopa Businesses may share aggregate or deidentified information about your responses to Request a Quote leads with other Businesses (e.g., number of Businesses responding to a lead and response times).
You understand and acknowledge that (a) non-disparagement clauses in consumer contracts (clauses restricting or penalizing consumer reviews) are prohibited by Arizona law (Ariz. Rev. Stat. § 44-1521) and the Consumer Review Fairness Act (15 U.S.C. § 45b), and you will not include such clauses in your consumer contracts; and (b) you may not attempt to enforce any non-disparagement or “gag” clause against a consumer under any circumstances. My Maricopa Businesses may publicly notify consumers of any attempt to enforce such clauses through Consumer Alerts.

You also represent and warrant that you will not, and will not authorize others to:

Offer incentives (discounts, freebies, refunds, gift cards, contest entries, offers, or deals) to customers to post reviews of your Business, or to prevent or remove reviews. My Maricopa Businesses may publicly notify consumers about such incentives or attempts to influence reviews.
Solicit or ask customers to leave reviews.
Write reviews or vote on Content (e.g., marking reviews as useful, funny, or cool) for your Business or competitors.
Pay or induce anyone to post, refrain from posting, or remove reviews, or attempt to circumvent My Maricopa Businesses’s Recommendation Software or fraud detection systems.
Generate automated, fraudulent, or invalid ad impressions, inquiries, conversions, ad clicks, or other actions.
Use automated means (bots, scrapers, etc.) to collect My Maricopa Businesses data, content, or reviews from the Consumer Site or Business Site, except where expressly permitted (e.g., robots.txt).
Use any My Maricopa Businesses trademark or service mark without prior written consent.
Misrepresent your identity or affiliation with anyone in connection with My Maricopa Businesses.

You understand and agree that:

Consumers may post Content (photos, ratings, reviews) about your Business.
My Maricopa Businesses employs automated “Recommendation Software” to highlight the most reliable and useful reviews while displaying others less prominently.
Recommendation Software may sometimes remove legitimate reviews or fail to detect fraudulent ones.
Purchasing advertising or paid features from My Maricopa Businesses does not influence Recommendation Software or how reviews appear or are prioritized on the Service.

2. Disclaimers and Limitations of Liability (U.S. and Canada Only)

Please read this section carefully—It limits My Maricopa Businesses’s liability to you. This section supplements Section 12 of the main Terms. Under the Communications Decency Act (47 U.S.C. § 230) and similar laws (e.g., Ariz. Rev. Stat. § 12-751 through § 12-752), interactive computer services like My Maricopa Businesses are generally not liable for third-party Content, including consumer reviews. Anti-SLAPP statutes may also require you to pay My Maricopa Businesses’s attorney fees if you bring certain legal actions against us.

3. Dispute Resolution and Choice of Law (U.S. and Canada Only)

For Business Claims only. Any claim, dispute, or cause of action arising out of or related to these Business Terms or your access to or use of your Business Account and/or Business Site (each, a “Business Claim”) shall be resolved solely by final and binding arbitration administered by National Arbitration and Mediation (“NAM”) under NAM’s Comprehensive Dispute Resolution Rules and Procedures in effect at the time the claim is filed. Business Claims are considered business transactions and are not governed by consumer-specific NAM rules, forms, or fees. The arbitrator’s award is final and binding. For questions about arbitration procedures or to obtain NAM’s current rules and fee schedule, contact NAM’s Commercial Department at (800) 358-2550 or at www.namadr.com. The arbitrator will not commit legal errors; any award may be vacated or corrected by a court under the Arizona Arbitration Act for legal errors.

Excluded Business Claims means any claim, dispute, or cause of action:

Arising from acts in furtherance of free speech or petition rights under the U.S. or Arizona Constitutions.
Related to intellectual property (patents, copyrights, moral rights, trademarks, trade secrets, other confidential or proprietary information, but not privacy or publicity rights).
Arising from violations of Section 7 of the Terms of Service (Representations and Warranties) or Section 1 of these Business Terms (Requirements, Representations, and Warranties).

Business Claims shall be heard by a single arbitrator with exclusive authority to:

Determine the scope and enforceability of this Arbitration Agreement.
Resolve any dispute related to interpretation, applicability, enforceability, or formation of this Arbitration Agreement—including claims that it is void or voidable and whether a claim must be arbitrated.

Arbitrations will be held in Maricopa, Arizona. Parties may appear in person, by phone, or by submitting documents. The arbitration is governed by Arizona law. The prevailing party is entitled to reasonable attorneys’ fees. A court of competent jurisdiction may enter judgment on the arbitrator’s award.

If a Business Claim is not subject to arbitration (including Excluded Business Claims), you agree to submit to the personal and exclusive jurisdiction of state and federal courts in Pinal County, Arizona.

YOU AND MY MARICOPA BUSINESSES AGREE THAT EACH MAY BRING OR PARTICIPATE IN BUSINESS CLAIMS ONLY IN THEIR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE PROCEEDING. UNLESS BOTH PARTIES AGREE, THE ARBITRATOR MAY NOT CONSOLIDATE OR JOIN BUSINESS CLAIMS OF OTHER PARTIES OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. If this Section is found invalid, unenforceable, or illegal by a court, the related Business Claim must be adjudicated by a court—not by an arbitrator.