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Sally Beauty
Sally Beauty

Sally Beauty

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Description

Cosmetics chain offering brand-name beauty products & supplies, including salon equipment.

4.3
71 reviews
  • Natasha Quarcoo

    Brianna is a 10/10. I’ve had bright pink hair for 3 years and couldn’t get it out for anything! I wanted to go brown, and after 4 boxes of dye it was still so bright. I decided to go to sally’s and Brianna told me what to get. The color is literally perfect in comparison to the inspo pic i showed her. I don’t usually shop at sally’s so i was nervous but im so glad i did what she said. thanks again for all your help!!!!!

  • Pacific Ocean

    Not sure what her name is she’s short on the heavy side with blonde highlights at the front, My girls and I ate the last ones in the store, never saw her till we were about to leave, being I met my girls there, but now I see that she’s standing near the door waiting for us to leave to lock up, standing with that look of “hurry up and get out” I looked to her and said “thank you” and she just gives me this fake smile without saying one single word, nothing like “have a good night thank you” after we just spent a little over $100, paying customers!!! I looked to her and said you work here, she then spoke and said “yes”, I went on to tell her you know usually employees tells the customers “Thank you have a good night” not just make an annoying face gesture like we weren’t out of there fast enough for her to lock up the store which wasn’t even 8pm yet. I’m a manager at a clothing store so customer service for me is HUGE, she just seemed to be in a hurry to close up the store. Customer service is from start to finish, I guess for her It”s just show up to work and look forward to getting off cause she surely doesn’t have any customer service. Just wish I knew her name, I’ll get cause I do go to Sally’s from time to time.

  • Ve See

    Zoey was incredibly helpful. She went above and beyond to help me. She explained everything to me in detail and didn’t make me feel rushed.

  • Ashley & Roy Lendsey

    I came in this store for the 1st time ever. Had absolutely no clue what to get for dying my hair because I’ve always bought box dye. Right away I was greeted by Brianna. Super nice and sweet and she walked me exactly what i needed. She then assisted my husband on finding a hair product he needed since the one he used was discontinued. Brianna had amazing customer service. The store looked super nice and I’ll come here everytime I need products

  • RM Doty

    When shopping in the Sally Beauty app it told me they were out of multiple products I was looking for, so I asked the first employee I saw. I know she is the manager because I am a frequent customer there, she showed me where the product I requested was, read the brand names, I asked a question about the difference in one of the products because it had a different description and she said “they all are like that” I thanked her and she walked away silently. Then when I was ready to check out she was very short with me and I was very disappointed with the customer service and wanted to see if she was even trying to give good customer service so I said “Have a good day” and she said “Ya.”. This tells me the Manager has no customer service skills or is selective with who she treats nicely, either way she shouldn’t be in charge. I’ve heard her complain about “corporate” more then once like that they are “forcing” her keep the “now hiring” sign on the door to the store. The manager of a store should not disparage the corporation that gives them their livleyhood at least on the clock or to customers . I think she only works there because she has purple hair, I hope she can find a job that brings her passion so someone with customer service skills can talk to customers in that store.

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